Testimonials

The boots have arrived! Thanks for the fantastic service!

Just want to say thanks for your excellent service! I passed on your name to my cousin and she got her delivery yesterday and is very very happy! You have a great website and outstanding customer service

Just wanted to say thank you for the speedy delivery and great customer service. My 2 year old is now proudly wearing the jacket as his winter coat and looks gorgeous in it.

Boots arrived yesterday morning, less than 24 hours after I ordered them - very impressive service!

The trousers have arrived already and are just right. I am very impressed with your speedy service. Many thanks

Amazing Service! Ordered yesterday afternoon, arrived this morning. Couldn't ask for better than that.. Thanks again.

Just wanted to say thanks for a great price and a speedy service.

Just wanted to send a quick note to thank you for your excellent service, always find myself complaining, so lovely to do the opposite for a change! Very good value, very quick, very efficient and polite.

Many thanks for a speedy and very good service. Parcel arrived today at 3pm. Excellent!!

Hi Cozy Mole, just a quick email to say thanks for the good service! Was a T in the park at the weekend which went from sunny to rainy frequently so your packable jacket came in very handy! I'll be back if I ever need more outdoor supplies. Thanks

Just to say a huge thank you. I ordered a little life sun canopy with you this time yestersday and it has just arrived!!

Just wanted to thank you for the very speedy delivery, excellent service. My shoes have just arrived and the 4's fit perfectly and I hope the 5's are right for my friend. Many thanks

Just wanted to drop you a line to say many many thanks for the help you gave me with replacing the 5-7yr set after our discussions on the phone over sizing. The replacement set is fantastic and fits like a dream. Once again many thanks - your efforts to resolve the situation for our family were second to none and a credit to your business. I'll certainly highly recommend you to anyone!.

The items have just arrived, that's the quickest order I've ever received - great service!

Just wanted to say how impressed I am by the super quick dispatch and delivery of my order. I couldn't believe it arrived less than 24 hours after I'd ordered online. Good to deal with a company that delivers what it promises : ). Thank you.

Order received. Very grateful for your extremely prompt service and there is a very happy 4 year old at this end.

Thank you for such prompt delivery! I will definately order from you in the future

Thanks for a first class customer service and excellent products. Delighted :-)

Have received my order today in super quick time and it is a great product. Thank you very much for a very efficient service, will use again. Many Thanks

Just wanted to say thank you for our order and how efficient your service is. I only ordered the items on Friday afternoon and it arrived this morning [Monday]. Keep up the good work and we would definitely order from you again in the future. Many thanks.

Delivery arrived today, boots fit perfectly. I am delighted with them and with your excellent service. I will pass on your name to others. Many thanks

Hi - I just want to say how pleased I am with the service provided by your company. I ordered a waterproof suit for my daughter and it was delivered really quickly (with free postage). I had to send the item back to yourselves as it was too big but received credit back on to my credit card within 6 days - how efficient, thank you! I hope to buy from yourselves again.

I just wanted to say thank you for your excellent service, I will definitely be recommending you to my friends

I just wanted to thank you for your help in finally finding me some snow boots! After a long process of being let down by other companies, I am now in receipt of my new boots and ready for skiing. You were very helpful and the boots arrived within 48 hours of our conversation - for which I am very grateful (particularly as we are due snow this weekend!). Once again thank you.

Thank you so much for the fantastic service. Order received under 24 hours from ordering online.

I just want to say a big thank you for the speedy delivery and also for exchanging the Powder Princess suit I ordered for my daughter - thank you so much, I'm very happy

I would like to take this opportunity to thank you for your prompt service and delivery of my Hi-Tec St Moritz Snow Boots which I ordered on Tuesday evening and which arrived at lunchtime on Thursday. I have not used your company before but have already passed on your web address to friends! Having just received a hideous service from one large furniture retailer, you have restored my faith in British business!

Just to say thanks for a great service. Ordered late Wednesday and boots arrived first thing Friday, just in time for ski holiday. Thanks again!

Thank you so much - the order arrived yesterday which is incredibly speedy. Very pleased

Excellent service, with fast delivery! Snowsuit for my little boy exactly as described and he loves it! Thank you

Thank you ever so much for your impressive service. I ordered the Manbi Snowpaw mittens on Friday and they arrived on Saturday morning. They have been much appreciated by my 3 year old who now can enjoy the snow with warm hands!

WOW! Superb service, ordered yesterday afternoon, received gloves for my little boy this lunchtime! Very impressed, thank you so much - my son can now go out to play in the snow this afternoon with gloves that will keep his hands warm and dry (and hopefully stay on!)

Thank you for your quick reply. I am really happy with your service and will definitely use your web shop again and recommend it to my friends. Many thanks!

I would just like to say i have recieved my order below in super fast delivery time. Many thanks!

Just a note to let you know that the Littlelife Freedom Carrier, ordered by phone on Tuesday at about 2.30pm, arrived as promised the next day at 4.45pm. Thank you very much for your help and advice. Son, daughter-in-law and baby Olivia all very impressed and can't wait to try it out tomorrow. Thanks again!

Just had delivered my sons Berghaus jacket - excellent service many thanks. Will certainly shop with you again

A big thank you to Cozy Mole for your prompt and courteous response when the walking boots I purchased developed a manufacturing fault, having received shoddy after sales treatment from other internet companies in the past it was a pleasant suprise to have a problem dealt with so quickly and hassle free, my replacement boots were dispatched quickly, I would not hesitate to recommend you to friends and family, thank you again for such good service.

Thank you so much for your quick delivery of the junionr apres boots. They are even better than portrayed on the web sight - my grandaughter will be thrilled with them and I would highly recommended you to anyone

I just want to say thankyou very much what excellent fast service. I ordered the product on thursday morning and it arrived the following morning! I have been looking everywhere for a proper raincoat to fit my daughter and this is the only one I have found. She loves it and so do I thank you very much!

Many thanks for your swift and efficient deliveries and customer service

Just wanted to thank you for the prompt service received from your company, I couldn't believe it when I received the goods the next morning. Congratulations as well on the clear and concise information given on your website. The measurements given in your information meant that the gloves fitted my daughter perfectly!!! Well done!

I am e mailing to say a very big thank you for the most impressive service I have ever received from a company...I rang yesterday afternoon to order a bush baby backpack and reins and by 10am this morning it was here! Thank you so much for such excellent customer service and a really fab product!

Just wanted to say a huge thank you for all your help and swift response when I was unsure about the size of the phoom shoom suit which I purchased for my Godson. The size you advised was perfect, offering room to grow, but lovely and comfortable for him to wear now. Thank you once again for a great service.

Just want to say a BIG 'thank you' for an excellent shopping experience - order one day - receive the very next, absolutely fantastic!

I could not believe it - at 12.55 this morning the postman rang the doorbell with a delivery from you. I only ordered the 2 T shirts yesterday afternoon at 3.45 !! You are at the top of my tree for such a speedy despatch and excellant customer service. I will certainly recommend you to many friends who, in particular, are walkers & climbers. Many many thanks, hope to order again from you in the not too distant future.

Many thanks for speedy delivery which is much appreciated. The boots are perfect by the way!

Ordered my boots on Sunday and received them Tuesday morning, fantastic service and also love the boots. Will definately use Cozy Mole in the future. Thanks a million.

Thanks very much for the message. Would just like to say that this is the first time we have used you and we are really sorry the suit was a bit small as your customer service was amongst the best I have experienced. We will definitely use you again and recommend you to others.

Just to say I received my order in super quick time - the boots are perfect. Would happily deal with your company again. This is a great example of how a company should be run. Thanks. Satisfied Customer

Just to thank you for your professionalism and speed - the shipment arrived in Croatia for 4 days! I will recommend you to all my friends. Best regards from Croatia!

Just want to say how impressed I was with the fast delivery. The product is excellent, thank you

The order arrived yesterday and the trousers are perfect! Thank you for your service. Once again using Cozy Mole has been a delightful experience

I Would just like to thank everyone at cozymole.co.uk for the speedy delivery of the boots that I ordered and was amazed that they arrived the next day. Contratulations for an impeccable service and will be highly recommending your website to others and indeed will be using you again. My seven year old managed to climb Ben Nevis that weekend to raise money for the charity and his old boots were too small so you helped save the day. Many thanks again, Well Done.

Order placed at 1507 yesterday. Delivered at 0738 this morning on the South Coast, all present and correct. This is superb service and I thank and congratulate you for your high standards

Just wanted to say a huge thanks - never had such speedy and efficient delivery and such a lovely product as well. Thank you very much

We spoke on the phone regarding the Traveller S2 carrier and accessories, and we received it on the Friday as promised with no problems. We're now down in Cornwall having a great time, which is made so much easier with the carrier and our Son loves it. I will definitely recommend your site to others as your Customer Service, Delivery, and Prices are excellent. Thank you.

Swimsuit arrived safely, Thank you very much for the speedy service. Have given you a good review!

Just wanted to contact you to say a big THANK-YOU. What excellent service. I ordered a pair of walking shoes for my son on Monday evening and they arrived on Weds morning. Great packaging. The shoes look great and fit well. I will most certainly use CozyMole again. A very satistied customer.

Just a quick note to say that the Boys waterproof jacket 9-10 yrs, arrived today. It is a perfect fit! I sent the 7-8yr jacket back to you by first class recorded mail yesterday so this should be with you on Monday. Thank you for the exceptional service you have given me; I really appreciate you sending the jacket to me so promptly, especially as the good old English summer seems to have really kicked in!!

Wow! Ordered late yesterday afternoon and my son's 'fastskins' arrived at lunchtime today. Will definitely recommend you to friends at the swimming club and check out your site in the future. Thanks for such good service

We've just received the foogo sippy cup and it really is the bees knees! At first glance you think its going to be heavy and bulky it is anything but, its light and it has a superb soft rubber spout. Our 16 month old has just launched it across the room and the lid hasn't popped off or the spout leaked – all in all they are terrific and I wouldn't have even known about them had it not been for your wonderful site! No toddler should be without one. BPA issues aside its a smart move by Thermos in design alone, worth every penny! So impressed I've just ordered the Foogo food flask as well.

Thank you for your extremely quick and efficient service. The boots arrived the very next day and they're great!

Hi. The order has arrived safe and well and I'm very happy with it. Thank you

I would just like to thank you for a wonderful service. I ordered the boots online at 4.30pm yesterday and they have just been delivered to my home at 11am today. Thank you again for an efficient service

Have just received my order. Very impressed with your service. Will tell all my walking friends, of whom I have many, about you. Thank you

Thank you for such a speedy service and delivery. Item arrived this morning after ordering yesterday. Couldn't ask for better service

Hello, I'm very happy with our deal. Order Thursday and delivery the following Monday morning in Belgium. It's very fast and serious

Hello! I have just received my order. It looks nice. Thank you for the really fast delivery!

It's been a pleasure ordering from you - and will certainly be in touch in the future

The backpack is absolutely super and I'm already loving the freedom of not having to push a buggy round town

We received the suit yesterday, it's fantastic, a little big but with room to grow into! Thank you very much indeed for all your help

I ordered two pairs of kids boots on Monday at lunchtime. They arrived Tuesday morning! Brilliant! Thanks

We received the boots today they are really lovely and we are very impressed with the speedy delivery, Many thanks

We've received the child carrier and we're very happy with it especially our little baby girl. We would like to thank you for your excellent service

I would like to congratulate you on the staggeringly good service on our order. Ordered on Sunday afternoon, and arrived this morning (Tuesday), before I was out of bed, would be good at any time, but less than 2 weeks to Xmas, this is exceptional. Well done and many thanks.

Fantastic Service, that is all I can say. Thank you very much indeed, an excellent company providing a brilliant service

Thank you for your very impressive service level regarding the exchange of my daughters boots for ones of bigger size. We shall certainly be buying from you again, with confidence!

Just wanted to thank you for my delivery of my daughters Columbia ski suit and boots with matching hat set. Very impressed with your service

I just wanted to write to say how impressed I am with your service. My boots arrived the next day having been ordered in the afternoon. It was an absolute pleasure to buy from you with no difficulties at any point in the process! Thank-you, and I'll definitely use your website the next time I need outdoor things for my family!

I am most impressed with the level of good service I received from your company. The boots I ordered were a real bargain, and receiving them so quickly made it all the better! What impressed me the most was the personal note from yourself, letting me know that my 3.95 p+p had been refunded due to it been sent via normal post! Thank you so much for your honesty and professionalism! [Customer is in Scottish Highlands but goods sent Royal Mail so no surcharge]. I cannot wait to make use of your services in the future. Cozy Mole gets my vote every time!

Many, many thanks for your fantastic delivery and great service. The next size jacket arrived thsi morning before 9am and is a good fit

Hello Just received my HI-TEC St Moritz today and wanted to say I am really pleased and they fit size wise just like my other HI-TEC walking boots. Thanks

Thanks very much, the boots fit fine

Please can I tell you how impressed I am with your service. I looked for this item several times and yours was the most competitive. It arrived next day and I am so pleased with it. Your service is fantastic and I will be recommending you and the warm in one suit to all my friends. Thank you once again.

Just to let you know booties were received this morning as were the suits on Friday. Thanks ever so much for your efforts, its great to be on the receiving end of some great customer service

I placed the order late yesterday afternoon and it was with me early this morning - I was amazed. All the items are perfect and I am delighted with them. I would definitely use you again and would highly recommend you. Such a refreshing change to have such an organised great value service. Many thanks.

Charlie loves his Spotty Otter waterproofs - thanks!

Great boots and thanks for the fast delivery

Love the colour and style of my jacket. Thanks for the advice in helping me choose