Delivery
Click HERE to see the latest delivery update for any delivery restrictions or delays.
We continue to be committed to our Prompt Despatch and Fast Delivery promises - we will strive to ensure we meet these promises for your much appreciated orders, but we hope that you might understand that in exceptional circumstances this may not always be possible. We currently acheive in excess of 99% despatch-on-time success.
UK Delivery
All UK orders over £25 (except for large/heavy items) are eligible for free Royal Mail 24 (1st Class post) delivery. Orders less than £25 are charged at just £2.95. We may at times temporarily substitute an alternative service if prevailing trading conditions require us to do so.
We also have guaranteed Next Day delivery available for most UK address (Highlands and Islands, etc, may take longer). Just enter your postcode into the Delivery Estimator in the Basket screen to see the available delivery options for your address.
If you require your delivery by a certain date, then please consider our express options which are very reasonably priced (less than some of our competitors charge for standard delivery).
If the service used for your order has additional tracking or parcel information available then this will be detailed either in our Despatch Notification email, or in a seperate email/SMS.
For all bulk order, please allow up to 14 days for delivery.
We are happy to ship to BFPO addresses. This can be done for no extra charge on most items. If an extra charge is required we will contact you within 1 working day of your order placement. Please ensure you enter your BFPO address accurately to BFPO standards to ensure timely delivery.
Mail Forwarders
If you plan to have your order delivered to a UK mail forwarding company, for onward delivery to yourself, please ensure you provide your own name and address as the billing address, and use the mail forwarder's address in our 'Delivery Address' section. We may have to request proof of identity for new customers using mail forwarders.